Note: You may get a dialog box that says “Unsecured FTP Connection” and ask you to switch to FTP-SSL, click on Continue.Ĭongratulations! You should now be in your folder, ready to rock. Your username will be the prefix of your USC Email (i.e., if your email is your username is ttrojan).Īfter you close out the window, you should see your FTP server saved in your list as pictured below.
Other courses may be using .įor your FTP username, if you’re on Storyspace, you will have received an email with these credentials. In this example, we’ll use USC’s Storyspace server:. Make sure the dropdown menu at the top shows you’re using FTP.įor FTP Server, it is often.
Top ↑ Make sure to use FTP (File Transfer Protocol) Add a Connection PointĪfter launching Cyberduck, click on the + sign (circled in red) in the bottom left hand corner. Here’s a quick tutorial on how to connect to a remote server with Cyberduck, a free FTP client for both Windows and Mac.ĭownload Cyberduck here. Make sure to use FTP (File Transfer Protocol).This completely avoids problems caused by firewalls modifying normal FTP connections. If those don‘t help, try an SFTP connection.“FTP-SSL (Explicit AUTH TLS)” wraps all network traffic in SSL, which can often help in cases where a firewall is incorrectly modifying FTP connections.
Be sure you’re using the FTP-SSL (Explicit AUTH TLS) connection method described above, instead of a normal FTP connection.Make sure you're using the latest version of Cyberduck older versions had bugs that could cause this error.Why do I see an error message about an “interoperability failure”?Īn “interoperability failure” with Cyberduck usually means there is some type of network or firewall issue. If it doesn’t work, you can change that setting to normal “FTP”, although it's less secure. However, this setting may cause connection problems with some firewall and modem setups. The “FTP-SSL (Explicit AUTH TLS)” setting encrypts your password when Cyberduck sends it, which improves security. If you have trouble, try changing that setting. Most firewalls and routers need the “Connect Mode” to be set to “Passive (PASV)”, but a small number of them may require you to choose Active (PORT) instead. htaccess files, be sure that Show Hidden Files from the View menu is enabled. To see filenames that begin with a dot, like. Viewing “.htaccess” and other hidden files Why do I see an error message about an “interoperability failure”?Įnter your domain name in the box at the top of this page for detailed instructions.Viewing “.htaccess” and other hidden files.The program can be downloaded from the Cyberduck website. Cyberduck is a free, easy-to-use FTP program for macOS and Windows. This page explains how to set up the Cyberduck FTP program to publish files to the top level of your website. To see a more detailed answer customized for you, type your domain name here:
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